Home Owner Support


A few  weeks before your move-in, a member of our Customer Care team will reach out  to you to introduce you to your new home.   During this personal orientation, you will have a chance to get to  know your place, get details on the appliances and safety details plus any  other information that you may need.   It's also a great time to take measurements, ask questions and start  your interior design planning.

Key Pick Up

Congratulations.  Your new home is ready. one of our Customer  Care team members will arrange to meet with you to give you your new set of  keys. Typically, this is called a "key pickup."  You are now set to move in to your new  home.


Every  Kingswood home comes with a provincially approved 2-5-10 home warranty.  This warranty means that your home is  protected against the unexpected and is backed by an independent warranty  provider.  You can rest assured that  you are covered.

Service Request

Have a  problem or question about your home?   Simply submit a service request and one of our Customer Care team will  be in touch within 24 hours.
Please Click the Button below to Submit your Request:

Submit a Service Request